Avante Health Solutions (formerly Jordan Health Products) is an integrated solutions provider for healthcare facilities seeking to maximize capital equipment performance.
Avante is focused on the complete lifecycle of medical, surgical, patient monitoring, diagnostic imaging, cath/angio, and radiation oncology equipment, including sales, install, service, repair, sourcing and refurbishing. Through organic growth and targeted acquisitions, Avante provides a breadth of service and product offerings to a variety of customers located throughout North America and abroad.
Avante is making it easier and more affordable for every hospital, clinic and medical practice to have the very best equipment, supplies and service, therefore doing its part to help providers improve the practice of medicine. By bringing together DRE Medical Group, Integrated Rental Services, Global Medical Imaging, Oncology Services International, Pacific Medical Group and Transtate Equipment Company, you can now find everything you need from one integrated solutions partner.
For a more complete view and a deeper understanding of Avante Health Solutions, we look at each company.
“DRE is a worldwide supplier of new and refurbished medical equipment with more than 30 years of experience,” DRE’s President Mike Spencer explains. “Our extensive client base includes hospitals, surgery centers, universities, research facilities, veterinary hospitals, and equipment distributors. Products include anesthesia machines, surgery lights, patient vital signs monitors, defibrillators, electrosurgical units, ventilators and surgery tables.”
DRE provides clinically equivalent equipment from its select private label lines and quality refurbished and recertified equipment from the most popular brands in the marketplace. It helps providers fully utilize their budget in the most efficient manner possible for equipment that improves their facility and patient outcomes.
“We now have a fully developed private line of medical tables,” Spencer says. “In addition to lines of exam, procedure, and operating room tables DRE is expanding it’s offering with an upcoming bariatric capable surgical table and a high-quality floating top fluoroscopy table for C-arm imaging. It will make up one of broadest offerings of patient platforms in the industry.”
“With the support of Avante and our sister companies, DRE will continue the steady growth we have maintained for over a decade. With additional service and support networks and a broader platform in terms of visibility we are already seeing an expanded presence with larger organizations and facilities,” he adds. “We envision this to accelerate in the future.”
GMI was founded in 2002 to be a “Brand Indifferent” ultrasound solutions provider. In the beginning it primarily focused on the private practice market, but as the company grew it broadened its focus to encompass the hospital market.
“GMI’s commitment to our customers led us to grow our service and support staff along with adding a large parts inventory to meet our customers growing demands,” Dennis Streppa, President of GMI, says. “To accomplish this we added nationwide field service engineers, an outside sales support team, dedicated customer service teams and technical support engineers. In an effort to provide our customers with more cost-effective repair solutions, we invested wholly into adding a transducer repair facility to our portfolio. GMI also expanded its service offerings in 2010 to include nuclear medicine imaging equipment.”
Ultrasound sales, service and support are the foundation upon which GMI was built.
“We excel at providing superior new and refurbished ultrasound equipment and providing support and service for the life cycle of those products,” Dennis Streppa adds. “Our sales team takes a consultative approach to recommending the best product at the right price point. After the sale, our service and support team provide customized options that best suit our customers needs whether it’s full service contracts, time and material service, parts support, technical support, transducer repair or training.”
“In February, GMI announced a strategic relationship with Samsung Healthcare to distribute their advanced imaging technology ultrasound systems,” he adds. “The Samsung portfolio is designed to meet a broad set of imaging needs, ranging from compact, portable systems, to full featured, multi-disciplinary systems.”
“GMI is the only third-party ultrasound company that provides sales, service and support for the life cycle of your ultrasound equipment,” Streppa explains. “Our ability to provide customized solutions to our customers through capital equipment purchase, service contracts, transducer repair, parts, probes, technical support, training and accessories sets us apart. We provide all these services to our customer without going outside of our organization. This coupled with being part of the Avante family of companies will allow GMI to provide a breadth of products and services unmatched in the industry.”
Integrated Rental Services provides medical equipment rentals to hospitals, clinics, surgery centers, doctor’s offices and other medical facilities. The company’s services include quality patient-ready equipment, equipment service, long- or short-term rental of medical and hospital equipment and nationwide delivery with contract. All of Integrated Rental’s equipment meets or exceeds JCAHO requirements. Integrated Rental Services adds the critical rental component to the Avante service offering.
OSI was founded in 1985, and has become the leading alternative to OEM service for linear accelerators and CT simulators used in radiation therapy. In addition, OSI offers refurbished linear accelerators, CT simulators, and associated parts.
“OSI has established a significant customer base despite OEM claims to superior technical knowledge,” says OSI President Rick J. Hall. “Customers initially looking for cost-effective options to OEM service contracts have become loyal long-term customers given our superior customer service.”
“OEM dominance in the linear accelerator market – only two manufacturers compete in the U.S. – has created a myth that only the OEM can service that equipment. OSI has shattered the myth with sustained training, and a commitment to customer service,” Hall adds.
OSI’s culture has created a commitment to service, supported by superior customer satisfaction scores that “outperform the OEM.”
“Too often the OEM takes its service contracts for granted, and fails to deliver the service the radiation therapy facilities deserve,” Hall says. “That has provided an opening for a service centric culture committed to customers and patients, cost-effectively and being part of Avante only furthers this commitment.”
Pacific Medical started over a decade ago with one person, Andy Bonin. Today, the company is a trusted name in the healthcare industry. Pacific Medical’s success is based off providing outstanding customer service while meeting industry needs which equates to satisfied clients. This approach fueled accelerated growth both internally and externally as more and more healthcare providers depend on Pacific Medical for their equipment needs.
Pacific Medical holds dual ISO certifications (9001; 13485) demonstrating that Pacific Medical products and services meet customers’ expectations. In addition, it boasts the largest patient monitoring inventory in the industry allowing for extremely fast turnaround times.
Pacific Medical’s core competencies include the repair and sale of patient monitors, patient modules, telemetry transmitters, fetal monitors, transducers, infusion pumps, syringe pumps and more. The company also offers all related patient accessories including SpO2, ECG, NIBP, IBP, and Temp Cables for all of the equipment its sells and services. Pacific Medical also offers on-site networking and integration installation, troubleshooting and service agreements. As healthcare becomes even more reliant on sharing information digitally between departments and facilities, Pacific Medical can assist with making network additions, adjustments, or complete scratch installations possible on any budget.
Pacific Medical recently launched PacMedCables.com, a one-stop shop for patient monitoring accessories, and will launch PacMedParts.com this fall. Along the lines of the cable site, PacMedParts.com will make it easy to find parts to complete a bench repair. As part of Avante, Pacific Medical will continue to expand its product/service offering as well as capitalize on those of its sister companies. “Avante is the perfect partner to help us go after new customers in new markets, as well as expand our product and service offering to our existing customers,” says Andy Bonin, President of Pacific Medical.
For nearly 20 years Transtate has provided a range of high-quality cath lab solutions. Its hyper-focus on achieving excellence in the cath/angio modality and a continuing commitment to a true partnership with customers has fueled company growth and popularity.
Transtate committed resources to establishing staging bays for cath/angio systems representing the major manufacturers that allowed the company to build out a parts testing and repair process to support its partners’ needs. This in turn has allowed the company to understand and apply cath/angio equipment technology solutions “better than any service organization in the country.” Transtate empowers its partners by providing parts, education, remote diagnostic technology and immediate tech support to provide efficient equipment failure solutions as soon as they occur. In addition, Transtate recently expanding into providing refurbished CT systems, service, and repair capabilities.
“Transtate has committed to being the premier partner in cath/angio and CT parts and service. We refer to our customers as partners because the partnership we form with our customers is what will improve patient care and the healthcare delivery system,” says Transtate President Dan Wheeler. “By assembling an extraordinary and unmatched collection of experienced engineering specialists with extensive knowledge about equipment problems and solutions, we are able to empower our partners with service, education, technical support, and parts allowing them to be more efficient and effective at solving these problems.”
“Transtate has developed a wide variety of service offerings that are representative of the cornerstones of our business and further echoed throughout the Avante sister companies: Service, Technical support, Education, and Parts (S.T.E.P.),” Wheeler adds. “We have developed a scalable solution centered around these cornerstones called S.T.E.P. This program provides our partners with the opportunity for them to S.T.E.P. towards achieving their operational goals by choosing the offerings within this program that best fits their needs.”
By working together, the Avante family of companies and their respective management teams offer customers a broader range of products and services on a national basis while maintaining control at the local level. Avante’s belief is that in today’s environment, doing more with less requires a progressive approach and new way of thinking. That better healthcare starts with seeing a better way forward. A better budget alternative, a better total solution, and a better partner. Uniting the Avante family of companies will bring together the best-of-the-best in the industry and allow the group to deliver total quality care to its customers.
For more information visit www.AvanteHS.com.