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The Other Side: Who is buying your used equipment and are they really helping you?

Salespeople Frustration

By Jim Fedele Working with salespeople is part of my daily life because there are always requests from customers that require information from a salesperson. Whether it is a quote for a new product or information about an accessory, I interface with salespeople...
The Other Side: Who is buying your used equipment and are they really helping you?

The Other Side: We Have the Data

By Jim Fedele I am inspired by recent discussions about what we can learn from our Computerized Maintenance Management System (CMMS). Harnessing the data (and knowledge) buried in our CMMS system can provide meaningful information that is otherwise mostly anecdotal at...