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Sneaky Trick by OEMs

Sneaky Trick by OEMs

Sneaky Trick by OEMs By Jim Fedele Even with 25 years in the business there is always something that catches me by surprise, most recently it has been the OEMs not including Scheduled Maintenance (SM) during the warranty period. Some have even extended the “first SM”...
Saving Money Should Not Be Scary

Saving Money Should Not Be Scary

Saving Money Should Not Be Scary By Jim Fedele Everyone wants to save money, as long as it is doesn’t really affect him or her. One of our primary duties is to help our customer drive costs out of their operations; it is a key initiative in our organization. However,...