Jane Melvin to present at 2013 Leadership Summit

Jane Melvin to present at 2013 Medical Dealer Leadership Summit: July 14-15, Chicago IL.

Medical Dealer Magazine | Industry Updates | MDLS 2013Jane Melvin is the latest speaker to be added to the all-star lineup at the Medical Dealer Leadership Summit in Chicago this summer. Melvin, the founder and president of Strategic Innovations Group, will discuss how creating a culture of service can spur the growth of your business. The class, “Happier Customers/Happier Employees: Growing your company by creating a service culture,” is scheduled for 11 a.m. Monday, July 15.

 

Here is the description:

Medical Dealer Magazine | Industry Updates | MDLS 2013 - Jane MelvinWhat separates truly successful companies who can sometimes charge more for the same product? Great service and great customer relationships. From restaurants to professional associations to manufacturers to media, no matter what the industry, one of the simplest growth strategies is to build or strengthen the culture of service within your organization.

Melvin will share secret principles that can create a foundation for a service culture in your company, as well as ideas on how to motivate your team to deliver extraordinary levels of service to each other and to your customers.

Melvin founded the innovation and strategy practice Strategic Innovations Group, Inc., in 2002 to help companies and individuals figure out who they are, what they do, and how to do it better. The company helps its clients with business strategy and positioning, leadership and organizational development, innovation, marketing and strategic planning. In addition, Jane works individually with a select group of business executives to provide advice and counsel in strategy, branding and driving change across a variety of companies and organizations.

The company’s client list includes Discovery Communications, The Big Ten Conference, Darden Restaurants, Initiative, the American Medical Association, McCann Health, MRM, Mediabrands, Firemark, the American Society of Retina Specialists, the American Society for Surgery of the Hand, and many more.

Melvin is a graduate of Phillips Exeter Academy, holds a BA in Political Science from Trinity College in Hartford, Connecticut, and an MBA from Yale University.

For more information or to register, visit leadership.medicaldealer.com. Early-bird discount good through June 14!  **DEADLINE EXTENDED THROUGH JUNE 28th!**

Medical Dealer Magazine | Industry Updates | MDLS 2013