Company Shocase: TROFF Medical

Company Shocase: TROFF Medical

Peter essays Freshessays Discount for 2019 writer save hazrat essays
Medical Dealer Magazine | Industry Updates | Company Showcase: Troff MedicalHonesty, integrity and quality are words used to describe TROFF Medical. The company, founded by CEO Mike Helms in 1991, constantly comes through for customers by doing exactly what it says it will do.

Papersgear Discount for 2019 save minar save environment save foundational
TROFF Medical is also often described as agile and flexible because it meets customers’ needs and adapts to shifts in the marketplace. A stellar reputation is not built overnight. TROFF Medical is an example of how doing things the right way and treating customers with honesty and respect is vital for a successful company.

Elon minar essay Discount code for Buyessay Title Title
TROFF Medical celebrates its 25th anniversary next year. Mike Helms remains as CEO of the company and continues to serve as a company ambassador for the company he founded. His son, Patrick Helms, is the new president of TROFF Medical and is taking on the leadership role for the company. This transition comes with the offering of new services and products, while maintaining the core focus on the parts business.

“I am excited for this opportunity. I know we have a lot to offer to the industry,” Patrick Helms says.

Dimattio Coupon code for Papercoach persuasive writer persuasive persuasive environment
Medical Dealer Magazine | Industry Updates | Company Showcase: Troff Medical“TROFF Medical was founded in 1991 as a de-install and brokering company by Mike Helms,” he adds. “In 2000, we moved into the parts business. Mike recognized the need for high-quality used parts and a growing demand for those parts. While parts has been and will continue to be our focus, we are offering additional services to our customers. These include de-installation service, system brokering, system upgrades and room inspections.”

save format pop Need assistance with essay writing? Contact our writers! foundational
The decision to expand its services was not made hastily. Services are only offered after a proven process is developed to provide the quality TROFF Medical customers expect.

“We are able to tailor our service to a specific customer’s needs, including targeted buying, locating and identifying hard-to-find parts, flexible scheduling, and preferred communication method,” Patrick Helms says. “All these come from a desire to do the best possible job of servicing the customer. Our honesty and integrity have always been a hallmark of our business.”

Mike Helms points out a trend in the industry to adopt supply chain principles that do not always translate to the industry. He says it is important to learn and adapt to meet a customer’s needs. A key ingredient is being able to tailor options to meet the unique situation of each client.

“We model our buying (of parts) after our customers’ spend,” he adds. “It takes a special relationship with our customers and a pretty special supply chain to adapt to the needs of the industry.”

Leadership has helped the company safely navigate the ever-shifting health care landscape to reach positive results for customers.

“Another challenge we have been working through is the transition from analog to digital in the medical imaging field. We have adjusted our buying practices to push us further into the digital realm,” Patrick Helms says. “This is a natural evolution of the technology in medical imaging and we are searching out the best used systems to meet the changing needs of our customers.”

Medical Dealer Magazine | Industry Updates | Company Showcase: Troff MedicalIn fact, TROFF Medical offers a variety of services.

“We have started to offer de-installation and inspection services. These have come from years of doing these things through our own process, and now we are offering it and our years of experience to the rest of the industry,” Patrick Helms explains. “Our parts process has helped us develop several new avenues. We began a repair shop several years ago to attempt to repair and resell high turnover items. This has been very successful and will continue to grow and evolve adding new parts and further educating the repair staff. In addition to parts sales, de-installation service, and brokering of systems – TROFF Medical now offers digital upgrade packages for existing rooms. This is a great way to upgrade your radioloy or R&F room to digital without a construction project and the process of replacing a room.”

Throughout TROFF Medical’s growth, it found a need to revisit its past.

“We have refocused on the Philips product line. We have deep stock in the major models from Philips in Rad, R&F, and Cath/Angio and we are continuing to add new products and replenish our stock. Our quality process is a top priority,” Patrick Helms says. “We maintain quality from the point of de-install through transportation, harvesting, storage and all the way up to packaging and shipping to the field. We are in control of it every step of the way. Proper inspections, selective buying, and our handling of the equipment has helped us maintain failure rates lower than the industry norm.”

“We are excited to have streamlined our purchasing back into primarily Philips,” he adds. “This will allow us to fill in some gaps and push forward into more digital systems. We feel this will help us better cover the needs of our customers. We are also going to be offering new products and services, including new X-ray tubes, portables and digital upgrade packages.”

For more information, about TROFF Medical, visit