Dan Bobinski
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Do you have any coworkers who ask if you can keep a secret?

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As our workplaces and the people staffing them change, how do we keep up with training?

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The beginning months of each year seem to be a common time for us to take inventory of our lives.

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If you’ve not become a student of Emotional Intelligence you should, especially if you want to be a top performer.

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Change happens all the time, but sometimes it happens faster than others.

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Have you ever been so frustrated with a supervisor that you want to quit your job? A friend of mine, let’s call her Janet, is in one of those situations. Her story aligns with the saying, “People don’t quit their jobs, they quit their boss.” I’ve known Janet for many years, and people like working […]

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Every business has a customer service component, but many companies don’t know when they’re not doing well until serious damage is done.

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Last month, I talked about the causes of micromanagement. This month, I’m providing a briefing on the cure for that ailment.

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According to their own press release, the U.S. Postal Service (USPS) lost $5.1 billion in fiscal year 2015. Don’t get me wrong, I think my postman is a great guy, and I don’t have too many issues with my mail. But the USPS is a classic example of an organization in which micromanagement has become […]

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Is your workplace flawless like the Garden of Eden? Probably not. Some may come close, but no workplace is perfect. And while we can usually perform well around people who have a wide range of idiosyncrasies, some behaviors just get under our skin. We often call these irritants, “pet peeves.” Many pet peeves are frustrating tendencies […]